top of page

FREQUENT QUESTIONS

1.-What destinations can I book?

A.-We handle most national and international destinations, through our globalizers we can book almost everywhere in the world.

I don't know

2.-Do you manage all-inclusive plans?

A.- Yes, we adhere to the vacation needs of each member, prior to booking, our tourist advisors identify your needs, always looking for your best option.

I don't know

3.-What hotel chains do you handle?

A.-We manage inventories of the best hotel chains in Mexico, such as VIDANTA (Mayan Palace Resorts), Pueblo Bonito Resorts, Barceló, Meliá, Sheraton, Vacation Villages and many more.

4.-Is it a timeshare?

A.- No, we manage lodging in chains that offer this service, with us there are not the multiple limitations that a timeshare represents.

I don't know

5.-What is the reservation process?

R.-Actually very simple, you give us your travel plans and one of our expert advisers will give personalized follow-up to your reservation from start to finish.

I don't know

6.-What is the payment method?

A.- We accept credit and debit cards, bank transfers and payment at the window.

I don't know

7.- What security do you offer me?

A.- We are a serious company with more than 10 years in the market, we have SECTUR, PROFECO AND SHCP registration, we can bill you for your peace of mind.

8.-Is membership required to reserve?

A.- Not at the moment, later we will announce the launch of our membership that will allow you to enjoy all kinds of benefits and travel privileges, without a doubt once you try our services you will not hesitate to associate.


9.- My timeshare or vacation membership has become a headache, can you help me?

A.- Of course, Mexican laws have recently changed and our

Legal department has extensive knowledge in handling these types of contracts, come closer, we have a convenient option.

10.-Regarding Alternative Tourism, what activities do you recommend?

A.- We have several options available, such as magic towns, hiking sites, zip lines, surfing, diving in cenotes, rivers, lakes, lagoons, etc. in fact we sponsor a beautiful place in the state of Oaxaca with sea turtles, nesting and release, it is an experience you cannot miss.

Porque tus vacaciones significan "el mundo" para nosotros.

    “SOLUCIONES TURÍSTICAS KUKULCÁN”

 Vacation Experts & Travel Club

 Av. Javier Rojo Gomez SM.1 M.9 Lt.1 Puerto Morelos, Quintana Roo, México C.P. 77580  Hours (Local Time) Monday - Friday: 8:00am - 8:00pm* Saturday: 8:00am - 5:00pm* *Local Time in México, US and Central / Western Canada.   Tels (998)260-57-02

                                                                                turismokukulcan.wixsite.com/kukulcan                 Wix2008

bottom of page